FAQ’s
Can I place an order for multiple products?
Certainly, you have the option to order multiple products from our range. Please note that the delivery dates for each product may vary. We consolidate all your ordered products and ship them together as one shipment. However, if you desire to receive certain products sooner, feel free to reach out to us, and we will respond promptly.
Are the product colors displayed on the website accurate?
We take great care to ensure that the colors of our products are accurately represented in standard lighting conditions, providing you with the closest match to the actual product colors. Nonetheless, slight variations in product color may occur due to variations in photographic lighting sources or differences in your monitor settings.
What is the estimated delivery timeframe for orders?
Since our products are individually crafted on a made-to-order basis, the delivery times may differ for each product. Typically, our delivery times range from 5 to 12 weeks.
What if the product I receive doesn't match my size?
We craft our garments based on the size you choose or the custom measurements you provide when you place an order. We take great care to create your item according to your specified measurements. However, please note that we do not provide returns or exchanges for alterations in measurements. If you realize you’ve chosen the incorrect size or filled out our custom size form incorrectly, please reach out to us within 24 hours of placing your order.
How can I track the status of my order?
Once your order has been dispatched, you can request a courier tracking number. For additional information regarding your order, please don’t hesitate to contact us.
How can I modify or cancel my order?
You have a window of 24 hours from the time of placing your order to make any changes or request a cancellation. After this 24-hour period, we cannot make alterations to your order, and refunds will not be issued.
Can I return a product?
Our garments are exclusively made to order, tailored specifically for you. We assume your agreement to our terms and conditions upon placing an order, which means we do not accept returns or exchanges. However, we are more than happy to assist with minor alterations if needed.
How can I get in touch with www.manishgharat.com?
To place a customized order, please email us at orders@manishgharat.com
For customer service inquiries, kindly email us at care@manishgharat.com
For business or PR-related queries, reach out to us at pr@manishgharat.com
For career opportunities, please contact us at career@manishgharat.com
Is it possible to order a custom-fit garment?
To customize your order, please send an email to _______.
What payment methods are accepted?
You can choose from the following payment channels:
– Net banking
– UPI
Do you offer international shipping?
Regrettably, at this time, we do not provide international shipping services.
Can I change the shipping address for my order?
You can update your shipping address as long as your order has not been shipped yet. Simply WhatsApp us at 9892152223 with your order details to make the necessary changes.
What should I do if I'm not available during the merchandise delivery?
If you are unavailable when we attempt to deliver your merchandise, our courier company will arrange a follow-up and coordinate with you for the next steps.
What should I do if my order arrives in a damaged condition?
Manish Gharat makes every effort to deliver products without defects. However, if you receive a damaged product, please email us a picture of the garment along with your order number, and we will guide you through the necessary steps. Please note that we document detailed images of the product before shipping, and if the damage is not attributable to us, regrettably, we cannot take any action.
